Refund policy

Everything in the shop is personalized and made to order, so it can't be restocked or resold. That means personalized orders are final. Please read your spelling back to yourself before you add to cart.

If something goes wrong on my end, though, it's on me.

If your order arrives damaged or wrong

Send me a photo within 14 days of delivery and I'll remake it or refund it — your choice. You don't need to send anything back.

Ready-made items

A few things in the shop aren't personalized and ship directly from my suppliers. Same rule: if one arrives damaged or isn't what you ordered, reach out and I'll make it right. I'm not able to take change-of-mind returns on those.

Changes before your order ships

Message me right away. If I haven't started printing yet, I'll do what I can.

Spelling and details

Personalized items are printed exactly as you type them at checkout — capitals, spacing, punctuation and all. I can't correct those once something has been printed.

How refunds are issued

Approved refunds go back to your original payment method within 5–7 business days of me confirming.

Questions before you order? Send them through the inquiry form — I'd much rather answer first than remake something after.

Payton Pressed · paytonpressed@gmail.com